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Waist, hip / seat, fell and kilt length, all in inches. Use a flexible tailor's tape, keep it level and measure every point twice.

Usually not. For a traditional kilt, measure at your intended waistband, at or up to 2 inches above your belly button. Follow a lower wearing position only when the product specifies it.

It is best to ask another person. Stand naturally in light clothing; for the kilt length you need to kneel upright without looking down, which is hard to measure alone.

The vertical distance from your intended kilt waistline down to the fullest part of your hips and seat. It is a straight-down measurement, not a circumference.

Yes. Contact us before ordering if a measurement seems unusual or you are unsure where the kilt should sit.

Use the Tartan Finder to search by tartan name, clan, family, place, colour or pattern, or browse family tartans A to Z. Each result opens a page about its heritage and design.

The Tartan Finder lists more than 7,000 tartans across clan, family, district, royal, military, corporate and fashion collections. Use the "Available to order" filter to see the ones with a current buying option.

They are colour shades of the same sett. Ancient uses softer, lighter tones and Modern uses deeper, stronger tones. The pattern itself is the same.

Screens, lighting, woven materials and pattern placement can cause small, reasonable differences in colour and where the pattern falls. When colour matters, order a sample first.

Often, yes. Request it from the tartan selector on a product, or ask us to weave a custom tartan.

Start with what you have: a photo, a sketch, a list of colours or a thread count. Upload it on our custom tartan page, tell us what you would like made, and we will turn it into a weavable design and a personal quote. You can also build it in our tartan designer.

Often, yes. A clear, straight-on photo in daylight, showing at least one full repeat, lets us read the colours and the sett. Old kilts, scarves and family photographs are all good starting points.

Every custom tartan is priced individually, because cost depends on the design, the cloth and what you would like made. Asking for a quote is free and there is no obligation to order.

Kilts and full kilt outfits, trews, fabric by the metre, scarves, ties and other accessories. Tell us everything in one request and we will quote for it together.

Timings vary with the design and the weaving schedule. Tell us your date, for example a wedding, and we will confirm what is possible in your quote. Nothing is woven until you approve it.

New designs can be recorded with the Scottish Register of Tartans. Tick the box in the quote form and we will include advice on registering it.

Start with the finished piece. Kilt-weight tartan gives body and defined pleats; lightweight tartan suits dresses, skirts and accessories; tweed suits tailoring and accessories. Always check the individual weight too.

Measure the project first, then allow for seams, hems, pleats and pattern matching. For precise work, ask your kiltmaker or tailor to calculate the length.

Yes. A sample lets you judge colour, pattern scale, texture and weight in person before buying a larger length.

If your project needs one uncut piece, ask us to confirm availability before ordering.

Start with the kilt and the level of dress, then add the jacket, shirt and accessories. Building from the kilt outward keeps the look coherent.

Yes. Tell us the occasion, date, tartan preference and measurements, and our team can help you choose. Contact us before ordering if you need it by a set date.

Yes. We can combine two families' colours into one wedding tartan for the groom and groomsmen, then make the kilts and accessories.

Delivery options and charges are shown at checkout once you enter your address. Free-shipping offers apply only while displayed and when checkout confirms the order qualifies.

It depends on the product. Ready-to-dispatch items ship sooner than made-to-order or made-to-measure ones, and carrier time starts after dispatch. All dates are estimates unless we confirm a fixed date in writing.

Yes. Available services and charges for your destination are shown at checkout.

International orders may incur customs, duties, taxes or carrier charges at the destination. Unless checkout states they are included, the recipient pays them. Customs checks can also affect delivery times.

When tracking is available, we send the details to the contact information on your order. It can take a little time for the first carrier scan to appear.

If a parcel comes back because the address was incomplete, delivery was refused or it was not collected, we will review it and confirm the next step and any cost before acting.

Check the tracking and any safe places first. Then contact us with your order number and photos where relevant, and keep the product and packaging while we investigate.

Standard, non-personalised products can be returned within 30 days of delivery. This is in addition to your statutory rights, including the 14-day cancellation period for UK distance purchases.

For returns under our 30-day policy, items should be unused, unworn beyond reasonable fitting, unwashed and unaltered, with tags and original packaging where reasonably possible.

Email us or use our contact form with your order number, and we will send the correct return address. Please do not send items to our registered office unless we ask you to.

You pay for change-of-mind returns; we recommend a tracked service. We cover the reasonable cost for faulty, damaged or incorrect items.

For a cancellation, within 14 days of receiving the goods back or your proof of posting, to your original payment method. We do not charge a refund fee, but your bank may take extra time to show it.

Exchanges depend on availability. A replacement made-to-order item may need a new production period.

Not normally for a change of mind once production has begun. Faulty, damaged, incorrect or not-as-described items are always covered.

Follow the care information supplied with each product. Natural materials, woven fabrics, leather and metalwork can each need different handling.

Contact us before using any cleaning or treatment that could affect the fabric, colour, leather, metalwork or fit.

Use live chat, email support@scotlandheritage.com or call +44 7400 526722. Include your order number, or the product you are looking at, so we can help faster.

Yes, please do. Tell us the product, your tartan preference, measurements and any event date so our team has the full picture.