Cookie Policy

About cookies

Cookies are small text files stored on a browser or device. Similar storage technologies may keep information in your browser. They can make a website function, protect sessions, remember preferences and, where enabled with the required permission, help measure or market services.

Cookies we use

Our current storefront uses Magento security, session and functional storage needed to operate features such as the basket, checkout, account, store selection and cached customer content.

Cookie or storage	Purpose	Type
`form_key`	Helps protect forms and transactions against forged requests.	Strictly necessary
`PHPSESSID`	Maintains a secure visitor session where a session is created.	Strictly necessary
`mage-cache-sessid`, `mage-cache-storage`, `section_data_ids`, `private_content_version`	Coordinates cached and customer-specific storefront content.	Functional / necessary
`last_visited_store`	Remembers the relevant store view.	Functional
`sh_cookie_consent_v1`	Remembers your consent choices for 180 days in browser storage.	Necessary preference
Google Analytics, Microsoft Clarity	Visit measurement and interaction/session analysis, only with analytics consent.	Optional analytics
Zoho SalesIQ	Live-chat support, only with live-chat consent.	Optional live chat

Cookie names and durations can change after security or platform updates. Session cookies normally expire when the session ends; other functional values may remain until their configured expiry or until you remove them.

Optional analytics and live chat

Optional services are blocked until you choose to allow them. Analytics consent enables Google Analytics 4 to measure visits and Microsoft Clarity to measure interactions, including session recordings. Live-chat consent enables Zoho SalesIQ. You may accept all, reject optional services, or select either category independently. Refusing optional services does not prevent purchases.

Content or payment services opened from our website may operate under their own cookie and privacy terms.

Your cookie choices

Use Manage cookie choices on this Cookie Policy page to change or withdraw your choice. We remember it in browser storage for 180 days. Withdrawal stops further loading of the selected services and reloads the page. It does not erase information already received by a provider. Browser settings can remove remaining cookies, including cookies belonging to third-party domains.

You can use browser settings to view, block or delete cookies. Blocking strictly necessary cookies can prevent the basket, checkout, sign-in or security features from working correctly. Withdrawing or refusing optional consent will not be treated as permission to disable essential store functions.